How To Get A Cash App Refund

Cash App Refund

Girl in a jacket

There are times when you make a transaction but happens to be the wrong one. In this situation, you should always go through the refund process immediately to avoid any kind of loss. When you use Cash App for your transaction, getting a refund is as easy as it is to send money.

To overcome such unpleasant scenario customers seek contact information for money back to initiate their cash app money back.

Cash App Refund Process

How can someone take back their money on Cash App if the payment is not successful? Here are some steps to follow:

Step 1- Open the Cash App on your Android or iPhone mobile.

Cash App Refund

Step 2- Tap on the clock icon indicating the Activity tab on the right side of the bottom screen.

Step 3- Tap on the payment you want a refund from.

Cash App Refund

Step 4- Tap the three dots on the top right corner of the screen.

Step 5- on the next page tap on “Refund”

Step 6- Now press “OK”.

In this way, you can request to get your money back from the Cash App.

Cash App Refund Policy

Please note that it takes at least 10 business days to get a refund from a merchant. Once Cash App receives the refund from the merchant, it automatically refunds back to your account without delay.

However, if a refund is not processed within 10 business days then please reach out to Cash App customer service to solve this issue at the earliest.

Be very careful in filling up the recipient’s details when you make any transaction on Cash App, because once the payment is successful then Cash App can not refund the money back. You will have to talk to the recipient to refund it back.

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Frequently asked question About Refund

Q- How to get a cash app return if the money sent to the wrong person?

A- you can’t cancel the transfer once completed. If you send money to the wrong person you can only request that person to refund your money. It is the total consent of another person that he wants to return your money or not.

Q- I returned a product and requested money back but didn’t receive any refund money, It has been a week. What is going on?

A- Cash app merchant refund takes 10 business days. Wait for the given time if you don’t get a refund to date contact cash app support.

Q- I bought a product online and its cost shown was $62.99, after making the transaction they deducted $126 my cash app account. What to do?

A- Report the unauthorized charge. You can ask for a refund on behalf of the square cash app merchant.

Q- Can I cancel the transaction just after realizing that I sent the money to the wrong person?

A- If you send money to the wrong person, immediately click on the clock icon to see the pending transaction. If your transaction is under process then you can cancel it. If the transaction is completed then you can ask to return your money to the person.

Cash App Refund
Service Type
Cash App Refund
Provider Name
usa, Telephone No.+18774962727
United States And UK
If there is any issue related to Cash App refund payment then you need to contact our expert support to resolve any kind of Cash App issues. We provide all the technical help required related to Cash App just a call away.
  1. Dee McCartney
    Dee McCartney
    October 23, 2019 at 11:07 pm

    Someone needs to respond. Or I am forced to let the International Trade Commission investigate.
    I sent money to using the cash app.
    First the number listed was not correct. So I cancelled. And was charged a fee.
    Then corrected that and resent the money.
    After numerous attempts after it was excepted by the recipient…..the card was declined.
    Looking at the card and the one on file THE NUMBERS ARE NOT THE SAME!!!

  2. Admin
    October 23, 2019 at 11:07 pm

    Hi Dee McCartney,

    thanks for raising the issue. We will look into the matter and revert as soon as possible.

  3. Faatima S Brown
    Faatima S Brown
    October 23, 2019 at 11:08 pm

    My cashapp has been blocking me from sending and receiving money. sent money to a person and it said failed in wich its been saying until my account was blocked..before the block happened the transaction said failed so sent it another way to another person..something told me to call my bank and it said it was taken from my account disputing this matter becouse it was my bank card that was used. And the person didn’t send the money back .

    • Lee
      December 14, 2019 at 1:55 am

      Hi if you have sent your funds to a place that was by accedent and that party took your funds by that cause you need to call your bank of that fund was sent from . The institution there will give you info you need . However if your funds were took by a other source of fraud , and not your fault by action and with in the app of the services that are provided . First get all info of were you sent funds and how and what info that where it was sent , this would help to investigate if any fraudulent activity was involved, call your bank to get there policy and go from there .

  4. Ck
    October 23, 2019 at 11:08 pm

    Since you sent money to other person deliberately, it’s totally up to other person will to return money or not. this is no matter of dispute.

  5. Heather Adkinson
    Heather Adkinson
    October 23, 2019 at 11:08 pm

    Cash app owes me $101, that the customer care rep deducted from my debit card that was linked to my cash app account. I can’t seem to get ahold of anyone to be reimbursed my money. Any suggestions?

  6. Sabrina Belser
    Sabrina Belser
    October 23, 2019 at 11:09 pm

    I sent money to my daughter she never received it it doesn’t reflect on my cash app account but it came out of my checking account

  7. Hindra Goodman
    Hindra Goodman
    October 23, 2019 at 11:09 pm

    Heather, call 855-550-5367. That’s the only number, of the 3 they have posted, that anyone bothers to answer, but only in the day light hours, not 24/7 like they wrote in their write up.

  8. Chantelle Johnson
    Chantelle Johnson
    October 23, 2019 at 11:09 pm

    Money was taken out of my account due to an error. Cash sent money to be paid to a recipient that shouldnt have received funds and will not return it.

  9. Yaniv
    October 27, 2019 at 1:13 am

    I send a paycheck from to my employees 3430$
    I don’t know who receive i just know it’s not in my contact this is sq cash app Failure .im an investor in sq and run
    5M a year on my sq processing.i will not rest Until this will be resolved.

  10. Margaret
    October 28, 2019 at 1:36 am

    The Where’s my Refund application shows where in the process your refund is. When we’ve finished processing your return, the application will show you the date your refund was sent. All returns are different, and processing times will vary.

  11. Emmanuella Amaefula
    Emmanuella Amaefula
    November 7, 2019 at 11:41 am

    It says I made a payment to a person of $15 and I did not pay them. I don’t even know who the person is or how they are in my transaction history. Please help ! What do I do to get my money back ?

    • Collin
      November 8, 2019 at 4:34 pm

      First check, is the money deducted from your account? if not then no need to bother, it may be possible somebody made request of payment that is showing as a notification. If money is deducted from your account then request back your money.

  12. Myisha Lacount
    Myisha Lacount
    November 10, 2019 at 7:22 pm

    My cash app name $MYISHA300C they close my account and I can’t get my funds I can’t get a card sent to me or I can’t add my bank account to get my funds

  13. Blasco Ahouandjinou
    Blasco Ahouandjinou
    November 15, 2019 at 12:23 pm

    Refund of 950 was made it show that the money was refunded but I dont see it on my cash app

  14. David Smith
    David Smith
    November 17, 2019 at 4:12 am

    Someone sent me 75$ two weeks ago and they just refunded the money back and took 75$ back of my debit card and I didnt tell them too basically stole the 75$ back. I didnt think th his could happen

    • Morgan Soard
      Morgan Soard
      November 22, 2019 at 10:59 pm

      This is happening to me right now.

    • Dee
      January 15, 2020 at 7:12 pm

      Same here

  15. Charlene Hayes
    Charlene Hayes
    November 17, 2019 at 12:46 pm

    My card was stolen along with my phone and the person had access to my info and was using my card whenni notoced i didnt hve it i cancelled it anyway i would be able to get the money back they kept taking money off my card and woyld send it bck and forth from my card to thiers?

    • Arnisha Keitt
      Arnisha Keitt
      March 16, 2020 at 8:08 pm

      Did you get refund because I had the same issue.

  16. Keila Owensby
    Keila Owensby
    November 24, 2019 at 7:01 am

    Under the Law (The Consumer Rights Act) I have a right to a refund if products/goods I paid for and received doesn’t match its written or verbal description. I paid Tenisha Walker on Cash App (1,700) for 5 cell phones, I was told they are authentic and real, but they are fake and came from my Bank of America account on Nov. 1, 2019.. PLEASE HELP ME! I need my money.

  17. marcia
    November 26, 2019 at 8:15 pm

    Hi my husband send a large amount of money to buy an item from a guy, who then deleted all his postings on FB. My husband then requested the money back and (Scamer)he declined twice . We then called our bank that couldn’t do anything about it. I would love for someone to helps us with a refund or I formation on how to get our money back.

  18. Alesha Gray
    Alesha Gray
    December 5, 2019 at 3:02 am

    Hey, i brought some an item from this girl , she blocked me on everything . I then requested the money back and she declined . I called my bank that couldn’t do anything about it. I would really love for someone to helps me with getting a refund

    • Rene wilson
      Rene wilson
      December 5, 2019 at 5:21 pm

      Sorry, If payment transfer has done, cash app can’t do anything about it. Seek for legal support.

  19. Rhiann Lowe
    Rhiann Lowe
    December 11, 2019 at 4:31 am

    Hi, I made a payment of $500, $1500 respectively to a cashapp user but for some reasons the payment was refunded. Now, I can only see the $500 in my cashapp balance but although the $1500 shows it has been refunded, it’s not available in my balance. What seems to be the problem?

    • admin
      admin • Post Author •
      December 11, 2019 at 5:26 pm

      Cash app refund takes 3-7 business days. If you don’t get money within this period mail your issue to official cash app mail ID.

  20. Kayleb
    December 30, 2019 at 2:43 am

    I recently cash app somebody 120 dollars but never got my package from the owner how can I get my money back?

  21. Maya Hasan
    Maya Hasan
    January 2, 2020 at 6:47 pm

    How to get my money back from online store? I ordered a product and didn’t liked it. The seller declined my request. What to do?

  22. Lashell
    February 19, 2020 at 6:07 am

    I am missing $145.00
    $100.00 was sent from Apple Pay to cash app As a direct deposit and I received $100.00 from a friend I am now missing $45.00 I only spent $61.67 and it’s saying I have only $5.33 left where are my remaining funds? What happened to the direct deposit from Apple Pay ?

  23. Isaac Weathers
    Isaac Weathers
    February 21, 2020 at 1:46 am

    I need my new email address to work on my cash app account

  24. KashMullen
    February 22, 2020 at 3:19 pm

    My account has been locked for over 24 hours. I’ve sent numerous emails to support to where they have blocked me from contacting them. I was trying to send my money to my new account and they claim It has been unusual activity account but wont allow me to identify myself thru the cash app! I’ve tried everything!!! UNBLOCK MY ACCOUNT SO THAT I CAN START BACK USING MY MONEY!!

  25. kimani silvey
    kimani silvey
    February 29, 2020 at 6:15 pm

    Are these really cash app people

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